Useful Questions & Answers
Which are the Athens Olympic Museum themes?
The Athens Olympic Museum offers an unprecedented experience through the time and history of the Olympic Games, showcasing unique game stories that aim at moving and inspiring the visitor, as well as transmitting the philosophy and values of Olympism.
The AOM Permanent Exhibition is divided in two parts, which are interpreted as follows:
In Part Α’, the narrative approach takes us to a journey through time, from the origin of the Olympic Games until the present time, through a time narrative that underlines three Greek milestones: Birth (Ancient Olympia), Revival (Athens 1896) and Return of the Olympic Games to Greece (Athens 2004).
Part Β’ is about the Principles and structure of the International Olympic Movement, the Organizations and Institutions, the message of World Peace, the Sports and the Athletes, the Greek Olympic and Paralympic Champions and, finally, the Game.
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How can I get to the Athens Olympic Museum/ how can I access the Athens Olympic Museum?
The Athens Olympic Museum is located on the first floor of the Golden Hall and it is connected via a footbridge with the Athens Olympic Center “Spiros Louis” (O.A.K.A.).
- Access By car
- From the center of Athens (city center):
Heading north on Kifisias Avenue, turn right at the exit towards the Olympic Stadium, follow Spyrou Louis Avenue, turn right at the first underground intersection onto Pittara Street and drive towards the Golden Hall parking area (entrance A).
- From Kifisia (northern suburbs):
Heading south on Kifisias Avenue, turn right at the exit towards the Olympic Stadium, follow Spyrou Louis Avenue, turn right at the first underground intersection onto Pittara Street and drive towards the Golden Hall parking area (entrance A).
- From Attiki Odos (to Elefsina):
Take the 11th Exit – (Kifisias Avenue), turn right onto Artemidos Street, then left onto Pittara Street and drive towards the Golden Hall parking area (entrance A).
- From Attiki Odos (to Markopoulo / Airport):
Take the 10th Exit – (Kymis Avenue), turn left onto Neratziotissis Street and then onto Artemidos Street; finally, turn right onto Pittara Street and drive towards the Golden Hall parking lot (entrance A).
- From Kymis / Veikou Avenue:
Follow Kymis Avenue, turn right onto Neratziotissis Street, right onto Artemidos Street, and take another right turn onto Pittara Street and drive towards the Golden Hall parking lot (entrance A).
*** Parking Entrance A leads you directly to the grey parking sector of Golden Hall’s parking area, where you can have direct access to the Athens Olympic Museum level (1st floor) via elevators.
Which are the Athens Olympic Museum opening hours?
The Athens Olympic Museum is open Monday – Sunday 10:00 – 21:00 (last entrance 20:00).
During which holidays is Athens Olympic Museum open for public and what are the opening hours?
The Athens Olympic Museum will be closed during the following holidays:
- January 1st – New Year’s Eve
- March 25th
- Easter Sunday
- August 15th
- October 28th
- Christmas 25/12
What is the Athens Olympic Museum’s entrance fee?
The entrance fee per ticket type is as follows:
- General admission: 7€
- Family ticket (2 adults & 2 kids): 20€
- Kids (2 – 18): 6€
- Below 2 years old: Free entrance
- Adults over 65: 6€
- Olympic and Paralympic Team Athletes and their coaches and, in general, members of the international Olympic and Paralympic family: Free entrance
Buy your tickets easily and quickly through the online booking platform at http://athensolympicmuseum.org/ticketing - Every online ticket booking has a 10% discount!
Ticket package in combination with XPLORE: 10%
* The last ticket is issued one hour before the closing of the museum.
* The maximum stay at the museum is 2 hours.
Is it possible to buy tickets by phone or online?
We would like to inform you that you can book your tickets at the online platform www.athensolympicmuseum.org/ticketing
Book online and….
- select the date and time of your visit
- select the desired number of tickets depending on the type of ticket
- receive a -10% discount
- print your tickets or scan them from your smartphone at the entrance of Athens Olympic Museum to avoid long queues.
Book your tickets here: http://athensolympicmuseum.org/ticketing
Where can tickets be obtained?
Purchase your tickets either at the Athens Olympic Museum ticket booths (entrance) or online through the following link.
How long is the ticket valid for?
The ticket is valid for two hours after your booked start time as stated on it.
If I am early/late for my entry time, will I get into the Museum?
If you arrive early, we may ask you to wait for your entry time. If you are running late, we can’t always guarantee same-day admission due to the capacity limits. Therefore, you are advised to inform us in advance either by calling us at +30 210 6885452 or by sending us an e-mail at email@example.com , in order to reschedule your visit.
What if I can't print or have lost my ticket?
As long as your purchase was completed, your ticket is still in the ticketing system of the Athens Olympic Museum. You may reprint your ticket e-mail or bring your national ID card and/or other valid documentation to the Museum's reception to re-issue your ticket/-s on the day of your visit. For your convenience, please contact the info desk at 210 6885454 before your arrival at the Museum
How is the Museum keeping visitors safe?
Your safety, as well as our team’s, is our top priority. Therefore, we're following procedures and guidelines laid out by the local health officials. Our air-conditioning units in Athens Olympic Museum have been set to function with 100% moist air inlet, without recirculation, in compliance with the directions issued by the Civil Protection. Moreover, there are hand disinfection devices available in all spaces and we offer single-use gloves to our visitors, if they so wish it. To ensure everyone’s protection, we take the personnel’s temperature on a daily basis, clean all spaces with disinfectants and constantly disinfect the WCs (every 20 minutes). All cleaning procedures are certified, and social distancing is constantly checked at all exhibition rooms and cashier desks. The use of lifts is only allowed for people with special needs and visitors belonging to vulnerable groups, as well as for wheelchairs-strollers together with companions. Signs with the safety measures have been installed in all spaces, and the use of a mask is obligatory inside Athens Olympic Museum.
Can I find gloves/masks in Athens Olympic Museum?
Single-use gloves and masks are available in Athens Olympic Museum. Moreover, there are hand disinfection devices available in Athens Olympic Museum for our visitors.
What about air-conditioning in Athens Olympic Museum?
The air-conditioning units in Athens Olympic Museum have been set to function with 100% moist air inlet, without recirculation, in order to create a pleasant and safe atmosphere in all areas.
Do I have to wear a mask inside Athens Olympic Museum?
The use of mask is obligatory for visitors of Athens Olympic Museum, it is obligatory for the personnel as well. The use of mask is not obligatory for kids 0-4 years old.
What about children? Do they have to wear a mask as well?
The use of mask is obligatory for all visitors. The use of mask is not obligatory for kids 0-4 years old. Moreover, there are hand disinfection devices and single-use gloves available in Athens Olympic Museum.
What happens if a Covid-19 case is detected inside Athens Olympic Museum?
In such a case, the competent authorities will be immediately informed, and we will strictly follow the National Public Health Organization’s instructions.
Are children with minor impairments (e.g. autism) welcome at Athens Olympic Museum?
The Athens Olympic Museum aims to be fully inclusive and we welcome all visitors. All zones / facilities are fully accessible for any children or visitors who have special needs such as mobility difficulties or other disabilities (e.g. autism), as long as they’re accompanied by their parent or adult.
Does the Athens Olympic Museum have a storage space for personal belongings?
There are available lockers, where visitors can leave their personal belongings. The Athens Olympic Museum is not responsible for any stolen items stored in the lockers.
As part of the health protection measures for visitors, the lockers are disinfected after being used, while there is an available steam disinfector, that can be requested by the Museum.
Is it allowed to take photos at the premises of the Athens Olympic Museum?
Amateur photos and videos are allowed in all Museum spaces. It is not allowed to use flash and additional professional equipment (portable lighting, selfie-stick and tripod) at the Museum indoor spaces. It is not allowed to publish such material on printed and electronic media.
Can I buy food and beverages while I am at the Museum?
The Museum Café – Restaurant “1896”, located on the 1st floor, offers you a chance to relax and refuel before and after your visit, as well as when you just want to enjoy the spectacular view of the Olympic Athletic Center of Athens "Spiros Louis".
The Museum Café – Restaurant “1896” is open Monday – Saturday 10:00 – 18:00. Sunday: Closed
Which are the opening hours of the café – restaurant 1896?
Café - restaurant 1896 is open every day from 10.00 – 22.00.
Does the Athens Olympic Museum have a Gift Shop and, if so, what are the opening hours?
The Athens Olympic Museum Store is open Monday – Sunday 10:00 – 21:00.
Can I come to the Museum just to visit the Shop? If so, do I have to pay the admission fee?
We would like to inform you that you can visit the Athens Olympic Museum Store during your tour (obligatory ticket issuing) or through the 1st floor of the Golden Hall shopping center, without issuing a ticket and visiting the exhibition.
Can visitors have access to a Wi-Fi network during their visit at the Athens Olympic Museum?
Visitors can have free access to the Museum Wi-Fi in all its premises.
Is the use of mobile phones allowed?
Mobile phones should be in silent mode in all Athens Olympic Museum exhibition spaces.
Please note that to better experience Augmented Reality (AR) exhibits, it is recommended to use mobile phones with individual earphones. Once you place your mobile phone in front of the exhibits, these are digitally represented and “come alive” through the AR applications.
What happens in case visitors lose personal items?
If you lose something during your visit at the AOM, please call at 2106885560 or send an email to: firstname.lastname@example.org.
Are pets allowed in the Athens Olympic Museum?
Please note that pets are not allowed in the Museum’s indoor areas. Entrance is only allowed to assistance dogs for people with special needs.
Is it safe to use the WCs?
WCs are disinfected every 20 minutes, applying certified cleaning procedures in order to protect both employees and visitors.
Is there a place to change diapers and breastfeed?
Our baby changing facilities can be easily found on first level.
Although there is no designated area / room for breastfeeding, the Athens Olympic Museum Baby Room is fully equipped and allows you to take care of your baby in comfort.
Is the Museum offering any in-person tours?
Due to COVID-19 restrictions, guided tours are not available.
Does the Museum offer audio tours?
We regret to inform you that audio tours are currently not available.
Is it possible to issue tickets online?
You can purchase your Athens Olympic Museum tickets, quickly and easily, here. During your online purchase, you can choose:
- the date and time of your visit
- to print your tickets or download the QR code at your mobile phone or tablet, so as to enter the Museum without delays and queues.
Which are the opening hours of the Museum Store?
The Museum Store is open every day from 10.00 – 21.00.
Is the Athens Olympic Museum open for school visits? How can we organize an educational trip to the Athens Olympic Museum?
The Athens Olympic Museum is ideal for school trips. During the visit, the children discover and learn the history and values of Olympism and the Games through a journey through time. For an educational visit to the Athens Olympic Museum, it is necessary to book a day and time. This can be done either by email at email@example.com or by phone at: +30 210 6885560.
Is the International Day of Museums on May 18 a free admission day for the Athens Olympic Museum?
The International Day of Museums on May 18 is a free admission day for the Athens Olympic Museum.
How does the Museum plan to maintain social distancing?
We are requiring visitors to adhere to a maximum group size of ten people, maintaining the appropriate social distance. We've placed markings at appropriate intervals on the floors in heavily trafficked areas and in queuing areas. We also have signs installed throughout the building, reminding people of our new rules.
Is it possible to work at the Athens Olympic Museum?
We thank you for your interest in working at the Athens Olympic Museum. Please note that the Athens Olympic Museum Management does not keep a CV database.
Kindly submit your CV for the available jobs to the platform you will find on the following link https://career2.successfactors.eu/career?company=lamdadevel&site=&lang=en_US.